Privacy Policy
Welcome to KSA: Korean Skin Aesthetic. Your privacy, security, and trust are extremely important to us. This Privacy Policy explains how we collect, use, protect, store, and disclose your personal information when you access our website, purchase products, communicate with us, or use any of our services.
By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue the use of our website and services.
- About KSA
KSA :Korean Skin Aesthetic is an importer and reseller of authentic skincare and wellness products sourced from Korea, Europe, the USA, and other verified international suppliers. We are committed to providing customers with genuine products, transparent service, and a safe shopping experience.
- Information We Collect
When you interact with our website, place orders, contact us, or use our services, we may collect certain personal and non-personal information, including but not limited to:
Personal Information:
• Full name
• Mobile number
• Email address
• Shipping and billing address
• Payment details (processed securely through payment partners)
• Social media usernames when contacting us through social platforms
• Any information voluntarily provided through forms, messages, reviews, or inquiries
- How We Use Your Information
The information collected may be used for the following purposes:
• Processing and fulfilling customer orders
• Confirming orders and delivery details
• Providing customer support and responding to inquiries
• Improving website functionality and user experience
• Personalizing customer experience and recommendations
• Sending updates regarding products, promotions, or services
• Preventing fraud, misuse, or unauthorized activities
• Maintaining website security and operational performance
• Conducting internal research and analytics
We only collect information necessary to operate our business efficiently and improve customer experience.
- Product Authenticity & Customer Commitment
KSA is committed to sourcing authentic skincare and wellness products through extensive research and verified suppliers. Due to the increasing presence of counterfeit and unreliable products in the beauty industry, we prioritize transparency, authenticity, and customer trust in every aspect of our business.
While we strive to maintain accurate product information, packaging, ingredients, or formulations may occasionally change by manufacturers without prior notice.
- Payment Information
We are trying to encourage more use of websites for Nepali consumers to buy products. Hence, currently we only take COD option through website so customers can feel secure and comfortable in buying. We may be integrating payment processes in website too in the future. In that time too, KSA will not directly store sensitive payment information such as complete card details or banking credentials unless specifically required for payment verification purposes.
Customers will be responsible for ensuring that payment information submitted is accurate and authorized.
- Shipping & Delivery Information
To fulfill orders efficiently, customer shipping information may be shared with trusted courier and logistics partners. These partners are only provided with information necessary for delivery purposes.
Delivery times may vary depending on location, courier service, weather conditions, customs processes, public holidays, or unforeseen circumstances.
- Marketing & Promotional Communication
With customer consent or interaction, KSA may send:
• Promotional offers
• Product launches
• Discounts and campaigns
- Cookies
Our website may use cookies, analytics tools, and similar technologies to:
• Improve website functionality
• Remember user preferences
• Analyze website traffic and customer behavior
• Enhance browsing experience
- Disclosure of Information
KSA respects customer privacy and does not sell, trade, or rent personal information to third parties.
However, information may be shared with trusted third parties when necessary, including:
• Shipping and logistics companies
• Payment processing providers
• Website hosting and technical service providers
• Legal authorities when required by law
These parties are expected to maintain confidentiality and use information only for authorized purposes.
- Data Security
We implement commercially reasonable security measures to protect customer information from:
• Unauthorized access
• Misuse
• Alteration
• Disclosure
• Loss or destruction
Despite our efforts, no online transmission or electronic storage system can be guaranteed to be completely secure. Customers use our services at their own discretion and risk.
- User Responsibilities
Customers are responsible for:
• Providing accurate information
• Maintaining confidentiality of account credentials
• Ensuring secure access to their devices and accounts
KSA is not responsible for losses resulting from unauthorized account access caused by customer negligence.
- Third-Party Links & External Websites
Our website or social platforms may contain links to external websites or third-party services. KSA does not control or take responsibility for the privacy practices, content, or policies of external websites.
Users are encouraged to review the privacy policies of third-party websites before providing personal information.
- Product Usage Disclaimer
Skincare and wellness products may affect individuals differently depending on skin type, allergies, medical conditions, or product usage habits. Customers are encouraged to review ingredients carefully and perform patch testing before use.
KSA is not liable for adverse reactions resulting from misuse, allergies, failure to review ingredients, or improper product application.
- Children’s Privacy
Our services are not intentionally directed toward children below the age permitted by applicable laws. We do not knowingly collect personal information from children without proper parental or guardian consent.
If a parent or guardian believes that a child has provided personal information to us, they may contact us for removal of such information.
- Intellectual Property
All website content, including logos, graphics, text, product images, branding materials, and design elements associated with KSA, are protected by applicable intellectual property laws and may not be copied, reproduced, or used without permission.
- Policy Updates & Modifications
KSA reserves the right to modify, update, or revise this Privacy Policy at any time without prior notice. Updated versions will be posted on this page with a revised effective date.
Customers are encouraged to review this Privacy Policy periodically to stay informed about how their information is protected.
Thank you for trusting KSA: Korean Skin Aesthetic.